Terms & Conditions
Terms & Conditions
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. All transactions will be in Sterling.
We aim to dispatch the stocked items in 1-2 working days after the confirmation of your purchase. (Our working days are Thu-Sun.)
Important information for customers from outside EU countries
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.
Returns & exchanges
If you are in any way unhappy with your goods you may send them back for an exchange or a full refund to: Momosan Shop 79a Wilton Way London E8 1BG UK
During the lockdown and thereafter, please contact us first for any return items to email@example.com and we will send you a return address and the procedure.
Goods must be returned within 14 days of dispatch. We ask that you return the goods unused, with all the original tags intact.
Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage.
When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
We will not divulge your email, postal address or telephone number.
We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have.
We will not pass on your e-mail address to any other company.
We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.